Privacy Policy

ΑΙΟΛΟΣ ΠΕΡΟΝΟΦΟΡΑ Ε.Ε. – AIOLOS LIFTS
Registered office: Τατοΐου 133, 136 77, Αχαρνές
G.E.MI. No.: 143539201000
Tel.: +30 210 800 1507 - 8 · Email: info@aioloslifts.gr

Contact for personal data matters: Απόστολος Γιαννακέλης, info@aioloslifts.gr.

• Contact form and quotation request: full name, telephone number, email address, your message and, where applicable, the machine you are interested in.
• Newsletter emails: your email address and the date/time of your consent.
• Communication by telephone or email: whatever details you provide to us.
• Technical data: hosting providers automatically log details such as IP address, device/browser type and time of access, for the security and operation of the website.

We do not collect special categories of data and we do not use the data for automated decision-making or profiling.

• Responding to requests and preparing quotations: taking steps at your request prior to entering into a contract (Article 6(1)(b) GDPR).
• Performance of contracts of sale, hire and servicing: Article 6(1)(b).
• Sending newsletter emails and offers: your consent (Article 6(1)(a)), which you may withdraw at any time.
• Compliance with tax and accounting obligations: Article 6(1)(c).
• Website security and communication with existing business customers: legitimate interest (Article 6(1)(f)).

The data are accessible only to authorised personnel. They may be processed on our behalf by processors bound by appropriate contractual commitments: the website's hosting and cloud infrastructure providers, email service providers, our accountant and courier companies for deliveries. We do not sell or disclose data to third parties for advertising purposes. Data may be disclosed to public authorities where required by law.

Certain cloud providers may process data outside the European Economic Area. In such cases the transfer takes place subject to the safeguards of Chapter V of the GDPR, such as an adequacy decision (e.g. the EU–US Data Privacy Framework) or the standard contractual clauses of the European Commission.

• Requests and messages that did not lead to a business relationship: up to 24 months from the last communication.
• Customer and transaction data: for the duration of the business relationship and thereafter for as long as required by tax and commercial legislation or for the defence of legal claims.
• Newsletter: until you withdraw your consent.

You have the right of access, rectification, erasure, restriction of processing, data portability, objection (in particular to direct marketing) and withdrawal of consent, without affecting the lawfulness of processing carried out before its withdrawal. To exercise these rights, please send an email to info@aioloslifts.gr. We respond within one month (Article 12 GDPR).

You may also lodge a complaint with the Hellenic Data Protection Authority (HDPA), 1-3 Kifisias Avenue, 115 23 Athens, www.dpa.gr.

We apply appropriate technical and organisational measures: encrypted connection (HTTPS), restricted access, and access to administration only via an account.

Information on cookies and embedded third-party services can be found in the Cookie Policy.